Employment Opportunity – Receptionist

Part time, 15 hours per week. Send resume and/or questions to hr@pregnancychoicesforme.com.

Objectives of the position: To assist those making contact via email, phone, chat, in person or through other means. In addition, this position supports the smooth functioning of the ministry by assisting with administrative and clerical tasks.

Reports to: Client Services Director

Category: Client Services

Minimum Qualifications:

Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord
Exhibit strong commitment and dedication to the pro-life position and sexual purity
Agree with and be willing to uphold the Commitment of Care and Competence, Core Values, Statement of Faith, and policies of the center
Be dependable and committed to pregnancy center ministry
Must have working knowledge of Microsoft Office Suite (Word, Excel, and Publisher) and be comfortable learning Google platform, if unknown, as well as other computer programs used
Ability to multi-task in a fast paced environment
Ability to keep information confidential
Be able to perform routine and assigned clerical duties
High school diploma or equivalent

Preferred Qualifications:

Two years of experience in a clerical setting

 

Essential Functions:

Primary

●        Answer phone calls in a calm, friendly and welcoming manner; route calls appropriately

●        Document accurate and complete information for record keeping, call-backs or texts.

●        Schedule appointments in appropriate systems according to the guidelines and

          procedures of Pregnancy Choices.

●        Greet clients, keep them apprised of any delay in appointments, offer refreshments if

         available

●        Instruct client to read and complete initial forms and collect exit /feedback forms

●        Keep necessary staff informed of all unusual appointments or calls

●        Send and respond to appointment reminder communications

●        Manage the reception area; accept mailing parcels, vacuum and dust,

         empty shredder and trash regularly

●        Manage the waiting area; keep reading material appropriate and current, sanitize

         toys as needed, dust and vacuum, adjust music, empty trash

●       Respond to digital inquiries in a timely manner

●       Log client visits in the monthly stats sheet

.
Secondary

●        Attend Volunteer Training Program

●        Be familiar with all policies and procedures

●       Attend volunteer in-service meetings as requested

●        Receive and process paperwork for incoming donations, alert staff or volunteers to  

         donation drop-offs

●        Attend Client Service team meetings as scheduled

●        Attend monthly staff meetings as scheduled

General Duties

Tertiary

●        Attend occasional conferences or seminars if requested

●        Take client advocate appointments as necessary

●        Be willing to work additional hours during sickness or personal need

●        Be available for additional responsibilities to assist other employees if time allows

●        Assist in events as needed

●        Report to Client Services Director regarding building concerns for maintenance